What is your return policy?

Our goal is to make returns as straightforward and stress-free as possible. If you are not fully satisfied with your purchase, you may be eligible to return it within a specified window after receiving your order, provided the item is in its original condition. This generally means it is unused, unwashed, and includes all original packaging, tags, and accessories.

Certain items may be final sale or non-returnable due to hygiene or customization reasons, which will be clearly indicated on the product page. Returned items are inspected upon arrival, and any signs of damage or excessive wear may affect approval of your return.

When reviewing our return policy, keep in mind:

  • Returns are accepted only within the stated return window (e.g., 14–30 days from delivery).
  • Items must be unused, in original packaging, and include all tags and accessories.
  • Some items (such as personalized products or intimate goods) may be non-returnable.
  • Return shipping costs and any restocking fees depend on the reason for return and your location.