How can I track my order?

Tracking your order is simple and helps you stay informed about where your package is at each step of the journey. Once your order has been shipped, you will receive a confirmation email containing your tracking number and a direct link to the carrier’s tracking page.

You can also find tracking details anytime in your customer account by visiting the Orders section and selecting the relevant order. If tracking information seems delayed or hasn’t updated for a while, it is usually due to the carrier’s internal scan times and should refresh within a short period.

Here are the main ways to track your order:

• Use the tracking link in your shipping confirmation email.
• Log in to your account and open the Orders section to view tracking details.
• Copy the tracking number and paste it directly on the carrier’s website.
• Contact our support team if your tracking has not updated for more than 3 business days.